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Welcome to the Robert Gonzales Training Legacy. Here you can learn more about Robert and the powerful teachings he dedicated his life to. NVC Academy is proud to house and share with you the complete body of his life's work. We invite you to explore, learn, and help keep his legacy alive!
Robert's passion was in the spirituality of the Nonviolent Communication (NVC) process. He saw NVC both as a process that helps people connect more authentically with themselves and others, and as a spiritual practice and way of living. The worldwide NVC community mourned when Robert died in 2021. He left behind a legacy of work that emerged from a lifetime of inquiry into the intersection between spirituality and human communication. More about Robert.
Christine King, Jean Morrison, Kelly Bryson
Video
15 minutes
Circa 2008
Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.
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