Can you give me advice on what to do when people won't talk to me? I find it very difficult to discover what their needs are that aren't being met! Also, how can I be effective with people who don't actually want to think about why they're being the way they are?

Additional Info

  • Date Written/Produced 05/20/2005
  • Duration 1 page
  • Premium Members Premium Members
  • Skill Level Beginner Skill Level
  • Points 1
  • Multi Trainer Num 1
Published in Trainer Tips
Watch this video with CNVC Certified Trainer Jim Manske to explore the practice of Self Empathy through a different lens.  Included is a unique four-step Self Empathy process that culminates in a focus of gratitude.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 00:22 hours:minutes
  • Production Date 05/2011
  • Premium Members Premium Members
  • Points 2
  • Multi Trainer Num 1
Published in Video
In this brief audio, Jim Manske uses a live situation to demonstrate how to use the NVC process in an apology. Jim starts by identifying the four steps to self-connection before expressing your apology.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 00:08 hours:minutes
  • Production Date Circa 2007
  • Premium Members Premium Members
  • Points 1
  • Multi Trainer Num 1
Published in Audio
An exploration of four types of feedback: destructive criticism, constructive criticism, feedback by demonstration and dialogue.

Additional Info

  • Date Written/Produced Circa 2007
  • Duration 2 pages
  • Premium Members Premium Members
  • Skill Level Intermediate Skill Level
  • Points 1
  • Multi Trainer Num 1
Published in Trainer Tips
In this audio presentation, Jori offers clarity about the three different layers of empathy and the value of differentiating each layer. If you're looking for a daily practice for deepening your empathy skills ...

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 00:05 hours:minutes/seconds
  • Production Date 01/2010
  • Premium Members Premium Members
  • Points 1
  • Multi Trainer Num 1
Published in Audio
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