In this, the second in a series on applying NVC to daily life, Shantigarbha offers five tips for recognizing where communication is likely to go awry.

When faced with someone’s grief for the world, how do you engage with them in a way that is informed? In this session, Kristin suggests exploring what they might be grieving… what they’re afraid of losing… and what it is that they love.

A big part of why receiving feedback is so challenging is because so few people around us know how to give feedback untainted with criticism, judgment, or our personal upset. But, if we wait for others to offer us usable, digestible, manageable feedback, we will not likely receive sufficient feedback for our growth and learning. Instead, we can grow in our capacity to fish the pearl that’s buried within. Here are three specific suggestions for how.

In this video download, expert parent trainer and author of Parenting From Your Heart, Inbal Kashtan responds to the age-old question: "Why do children do things to annoy parents?"

When a relationship has both differentiation and bonding you can express differences and unmet needs, and responsibly do your own thing without it being a threat to the bond with another. You honor each others choices. There's trust rather than a sense of resentful obligation. Needs-based negotiation is easier. See if you tend to emphasize only differentiation or bonding in your relationships. Imagine how to support the opposite.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.

Trainer Tip: Mary reflects on the nature of happiness and its relationship to presence.

Many families are far more complex and varied than they used to be. In this recording, Miki works with participants, focusing on specific challenges they’re facing with family members. Listen In.

Tolerating reactivity, name-calling, blaming, guilt-tripping, or stonewalling can lead to resentment and hurt. Plus, the more you stay in a reactive dynamic, the more you are likely to reinforce the pattern. Setting life-serving boundaries around reactivity is about letting another know that you aren’t going to participate in that kinds of dynamics. This means knowing what helps with handling difficulties and asking for that.

In this brief audio segment, John Kinyon offers a guided tour of our inner maps of conflict, including interpersonal mediation, chooser/educator, enemy images and making amends maps.