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Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

Building trust involves each person taking responsibility for what they want by identifying their needs, and making specific and doable requests that open a negotiation. Identify in what contexts you already have trust, what you want to be able to trust, and how you may be blocking or cultivating that trust. Making requests for specific actions of what to do differently can also help.

Trainer Tip: We often find ourselves slipping into old behaviors that we would rather change. This is because we don’t have a new plan for responding to the same old situations. In that case, notice whether you are slipping into old behaviors today. Connect to your unmet needs and then identify a new strategy for the situation.

Trainer Tip: Do you sometimes feel lonely and disconnected from others? If so, look at how you may be participating in supporting that outcome and what you can do differently. For instance, if you want support or connection - but prioritize looking composed no matter how sad, hurt or angry you feel, you may shield yourself from authentically and vulnerably asking those things. Instead, make those requests.

Trainer Tip: When we love a child there's a contribution we can provide in helping them go their own way successfully, in big ways and small.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Trainer Tip: Instead of trying for perfection, let’s try safe experimentation: Acknowledge that whenever we try a new behavior, it’s bound to take us a few times before we get it right. Read on for how we can do this. We'll use learning empathy as an example.

This anecdote illustrates how a young man had the social awareness to consider how male conditioning may bring up competitiveness in his interactions with another man. The young man offered transparency and checked for consent in a way that shows an embodiment of power-with, togetherness, consideration, care, collaboration... and all without displaying any formal NVC training, and without looking to impress.

In a recent vacation in a Mexican village, I was surprised to find myself in the midst of a community in mourning. Two days before I came, a 21-year-old girl had died in a car accident. Everyone in the town knew her and was openly affected by her death.