Victor shares a story about a bystander who takes action without formal authority, using it s an example of transformatiive leadership skills, acting with care, needs-based commitment to the well-being of "the whole," and making a positive difference.

Trainer Tip: The Nonviolent Communication process strengthens our ability to remain human, even under trying conditions. It provides tools to promote peaceful living on a daily basis. Be aware today of the times that your behaviors or attitudes promote distrust and self-protection, rather than compassion and humanity.

Trainer Tip: If we're deflecting an appreciation or letting it expand our ego, we're missing a chance to truly connect to what's important. A more satisfying way to receive appreciation is to connect to how we've contributed to another person’s life, rather than our own.

Trainer Tip: All people long for understanding. It is such an easy thing to give, yet rarely do we see its importance in creating peace of mind.

When you have intrusive thoughts about yourself and feel ‘crummy,’ Ike recommends using the Chooser / Educator map as a guide to lead you out of the primitive part of your brain and back to your prefrontal cortex. Both the Chooser and the Educator want to contribute to your well being, but in different ways. This map facilitates having a positive conversation with them.

What is self-empathy? Mary Mackenzie leads you on an exploration of self-empathy through an exercise that will show you how you can easily connect more deeply with your needs.

Building your body and mind awareness can help you better regulate/calm your emotions.  Regular self-empathy will help you better regulate your emotions as well as increase your body and mind awareness.  If you are not aware of amygdala activation(fight/flight/freeze response), you will react instead of responding with choice. Use this eight step process to develop your self empathy/regulation skills.

Learn about the three stages of transition, and how staying connected to needs can help you remain oriented and grounded even through the most challenging transitions.

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

We're more likely to sacrifice trust, connection, and relationship quality when (1.) We use NVC to focus on being seen, understood, heard, or meeting our own needs in a way that eclipses our view and understanding of others needs; (2.) We don't clearly examine our intentions; and (3.) We use the NVC form so rigidly that it becomes difficult for others to connect with us authentically.