Underlying much of our communication is a request: when we say something, we're usually expecting something else — perhaps something subtle — in return. Let's look at how to make requests clearer and more do-able, avoiding the pitfall of demands.

Trainer Tip: When someone acts in baffling ways we can either wonder about what’s going on with the other person, create our own stories about it (blame, resent, make assumptions), or inform ourselves by asking. This is an opportunity to learn something new.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Inbal answers a parent's question about praise and offers a perspective on how praise translates into the NVC framework.

Listen in as Dian reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

Speaking the truth creates congruence, which creates trust, facilitating understanding and cooperation. Without truth there is no growth in our relationships and community. If this is true, then what keeps us from speaking our truth?

What do you do when you are thinking that it's not "emotionally safe" to speak honestly?  Join CNVC Certified Trainer Arnina Kashtan as she explores this topic with a workshop participant.

Ask the Trainer: "What guidance do you have for working with enemy images? Can you say some things about processes and/or exercises that can bring relief from this trap?"

Jim Manske offers practices to stay in dialogue without defensiveness, especially when it's difficult. Listen to Jim discuss the refining of our commitment to connection and how to respond to others' defensiveness too.

Certified CNVC trainer Roxy Manning, Phd, answers a question: how to create a safe space for a first time group working on power and privileges ?