Ask the Trainer: For many years I have been using crime and punishment (reward and consequences) to discipline because it was the only thing I knew. I knew deep in my heart it was alienating me...

Hema Pokharna shares how truly becoming a healing influence in this world, requires we each be powerful in a balanced, spiritually mature and responsible way. To a large extent, we need to develop our own healthy way of being powerful, gratitiude is a key.

Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

Trainer Tip: The exchange of resources, that is, exchanging money for an item or service, is enhanced and better appreciated when we are connected to its personal value rather than its cost.

Reducing overwhelm requires you to reconnect with your authentic choice, be present and compassionate with what's happening, heal trauma, and interrupt the trauma response. Read on for ways that may help you reconnect with your choice, presence and more on trauma.

Rachelle Lamb offers proven steps to substantially boost meeting productivity and efficiency, and make meetings more productive and enjoyable for everyone, when using NVC. Rachelle offers a series of quick tips including check-in,  take turns, pause, speak honestly, speak mindfully and more.

Trainer Tip: Knowing the difference between what we need and what we want someone else to do about that need can have a profound impact on our relationships and our happiness.

Using her own and participants' examples, Inbal illuminates parents on where they might be struggling with connecting to their children's needs, especially in situations where the children are responding to the parent's request.

Trainer Tip: We all want to be valued in our totality, to be loved even when we make mistakes. Wouldn’t we also like to offer this to ourselves? Compassion is about seeing the humanness in everyone, including ourselves. One way to express compassion is to remember your entire relationship and history of love with someone as a whole, rather than focusing on one disappointing incident.

To shift reactivity by moving yourself from the position of experiencer to observer, name what’s happening. This can help you access other skills for managing reactivity. Also, create a strong emotional anchor.