NVC Multimedia Library

Making Sure We Are Heard

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  • Date Written/Produced: 10/2005
  • Duration: Read time: 1-2 minutes
  • Skill Level: Beginner Skill Level
Trainer Tip: We all see through our own filters. To disentangle what we hear from some is really saying, check using understanding requests at the level of detail you need. Course correct along the way. In a charged situation this can be critical to bringing in clarity, being heard and resolving differences amicably.

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