NVC Multimedia Library

Mediating Conflicts

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  • Skill Level: Beginner Skill Level
  • Duration: Read time: 1-2 minutes
  • Date Written/Produced: 10/2005
Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

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