The Heart of Conflict (Complete Course)

Join CNVC Certified Trainers and Mediators Jori and Jim Manske in an exploration of using Nonviolent Communication in the context of Mediation and Conflict Resolution. Access this complete 6 part course Join CNVC Certified Trainers and Mediators Jori and Jim Manske in an exploration of using Nonviolent Communication in the context of Mediation and Conflict Resolution. Practice exercises are woven with lessons covering the essential elements needed in order to begin to use the NVC process during conflict situations. This 6-session telecourse recording integrates the skills and consciousness of empathy, honesty and self-connection in the context of becoming a "third presence" with others who are in conflict. Topics include: Focusing on observations, feelings, needs and requests to support people in taking responsibility for their own experience, and being compassionate with themselves "Pulling by the ears" to help people hear the observations, feelings, needs and requests of the other parties in the dispute, and build compassion for each other Offering "emergency first-aid empathy" when emotions are intense and people do not have the resources to listen to each other Tracking and balancing the process to clarity that everyone's needs are heard and acknowledged Identifying and using needs as a guideline to craft agreements Using requests to find strategies, and checking to see if they work for everyone All NVC Marketplace Products with Jim and Jori Manske