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Giving feedback can be a difficult task, sometimes we try to avoid getting to the point and instead end up spending a long time attempting to communicate. We find there are mostly two types of feedback. The first focuses on what is wrong with the person's behaviour and tends to feel more judgemental whereas the second is values-based feedback, focusing on the needs of the people involved.

Jeff shows us how to emply NVC to supercharge the possibility of transformation between two people in a mediation process.

Trainer Tip: When we match might with might, we create discord, frustration, and separation from other people. Instead, place aside your urge to be right or to win. Approach charged situations with a sincere desire to be honest, and to value everyone’s needs including your own. The way you show up is a valuable asset. You may not get what you asked for but you can increase your chances of meeting your needs for integrity, and more.

John Kinyon and Matthew Rich examine the ways in which people’s worldviews can be different and why this often creates conflict.

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

Join Kelly Bryson and go Psychologically and Spiritually Spelunking into your own Caverns of Consciousness, using the inner mining tools of NVC Self-Empathy, Progoff Journaling processes, Focusing, and individual work. Get self-empathy tools that will help you rejuvenate yourself and your relationships.

Ask the Trainer: For many years I have been using crime and punishment (reward and consequences) to discipline because it was the only thing I knew. I knew deep in my heart it was alienating me...

Trainer Tip: Tap into feelings, needs and requests for greater self connection with the six steps in this worksheet.

This article outlines a four-part transformation process to help us recognize what's giving rise to our suffering and resentment -- and transform it into more freedom, creativity, and choice.