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How do we talk to ourselves and with others about polarizing topics in a way that's supportive? Seek to understand and be understood rather than press for agreement. Bring mindfulness into the conversation. Slow down and use structure to support everyone. Release knowing the solutions, answers or outcomes. Keep focus on shared universal needs. From this place we can say what's in our hearts and minds, and trust the process.

Trainer Tip: We feel our freedom when we are willing to look at others’ needs and our own, evaluate all of them and work toward valuing everyone’s needs. Take the time to demonstrate that you value everyone’s needs as much as your own today.

 One of the key challenges of engaging in dialogue in the workplace is that – while we are all equally human – the norms of the workplace make honest and open dialogue challenging, especially when power differences are present. This course offers a plethora of considerations and tips designed to allow you to humanize your relationships at work, focus on your common goals, and bring more collaboration and goodwill to your team – and beyond.

In these exercises, you'll transform your urge to rebel with punishment or reward. Punishing can include withholding love or other necessities, attacking verbally with insults or name calling (directly or with others), giving a "dirty look," or attacking physically. With these exercises you'll allow space for your urge. You'll also explore needs, benefits, consequences, and lternatives.

In a Nonviolent Communication model, we believe that everything someone does or says is an attempt to meet a need. That means that all actions or words are in service to a deep internal need. The following list of needs is neither exhaustive nor definitive.

Trainer Tip: When we are authentic about who we are, and our preferences, we give everyone and ourselves a better opportunity to open up dialogue about how to meet our collective needs better. We simply express our truth, and in that way we value our own needs as much as those of others.

Empathy is a form of attunement. Empathy is giving your compassionate curiosity by guessing another’s feelings and needs. Consider how you live or relate to each of these 12 essential aspects of empathy. Some of them mention how we can offer empathy without abandoning ourselves, how empathy isn't always the best response, and how "Empathy can be offered when you disagree with another’s opinion, memory, or perspective."

In this brief audio snippet, CNVC Certified Trainer and founder of the CNVC Parenting Project, Inbal Kashtan, explores observation in contrast to interpretation, and leads an exercise in observation skills.

Trainer Tip: Today, when you tell yourself that you "have to" or "should" do something, notice what you feel and experience - is it a sense of duty, obligation, guilt, shame, overwhelm, constriction, heaviness? Then consider the underlying needs you are trying to meet with the activity. This can shift the purpose and intention with an energy that motivates our actions can bring empowerment and joy to our lives.