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This handout defines and contrasts "empathy" alongside "responses may meet needs, but are not empathy" (such as advice, correcting, consoling, etc).

Trainer Tip: "Sometimes we are dissatisfied in our primary relationship, yet the thought of making a change is scary, so we stay in it. Sometimes we think we're afraid to learn the truth, so we don't ask direct questions."

Trainer Tip: Mindfulness, focusing on what's happening now, is the foundation of Compassionate Communication. The more present we are, the greater the chance we will be aware of our needs and meet them, thus the greater opportunity for joy. Connect to your feelings and needs at least four times today. Notice how differently you conduct your day when you are mindful.

When we ask something of a person and threaten negative repercussions if she doesn’t comply, we're making a demand. Demands limit the possible responses and reduce joyful participation. Instead, look to find mutually satisfying resolutions. And look for ways to change your demand into a request. Read on for more.

Telling yourself to be a certain way or have more of a certain quality (like courage), is a set-up for self-criticism and possibly freezing or avoiding. Instead, access effective action by asking yourself questions like: "If I could be or have that, what actions would be different inside or out?" "If I could be or have that, what needs would be met and knowing those are the needs, what could I do or ask for that would meet those needs?"

One way of simplifying decision-making in relationships is clarity about the level of contact and connection you want with the people you interact with. This means knowing what you want and don’t want to share, the kinds of activities you do and don’t do together, how often, etc. This can help you chose how to best support your needs in that context, and help you to remember to set life-serving boundaries when you need them.

Eric explains how we can often avoid regret by getting empathy before making important decisions.

CNVC Certified Trainer Lore Baur shares how, as a teacher, the classroom is a laboratory for learning NVC and incorporating the NVC consciousness into the classroom. Topics discussed include empathy, permission to educate, protective use of force, corrective action, choice & options and re-do.

Trainer Tip: Our particular needs and expectations in the moment, influences how we feel. So if you are feeling hurt, sad, angry, or disappointed, try to consider what your unmet needs are, and see if there are other ways you can get them met. Today, track how your needs affect your feelings.

Trainer tip: Empathy can offer profound learning opportunities to children, expand their feelings and needs vocabulary, and teach them the positive results of valuing everyone’s needs. Read on for a story that illustrates this.