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Certified CNVC Trainer Roxy Manning, Phd, shares three steps on how to reflect on what needs are being served when deciding to implement a strategy.

Trainer Tip: What does integrity mean to you? Each person has a different definition. For me, integrity means that I live in harmony with my values.

Join Jeff Brown for a provocative fishbowl discussion about how privilege and lack of privilege white people.

CNVC Certified Trainers Catherine Cadden, Jesse Wiens and Miki Kashtan join NVC Academy co-founder Mark Schultz in a discussion of Nonviolent Communication and social change in the context of the Occupy Movement.

There are many polarizing issues we can resist and fight over. The word "resistance" can mean fighting against what we don’t agree with in counterproductive ways. It can also be the illusion and futility of mentally fighting against reality of 'what is'. But acceptance, non-resistance, of what is doesn’t mean powerless resignation. Another way to resist is to accept and love whole-heartedly, with empathy and care for the people doing the things we are resisting.

When you don't have a sense of being heard you can apply skills to help you can interrupt cycles of reactivity and resentment, and create connection. Let's look at six ways that will support you in being heard. These are clarity about the topic and needs; supportive conditions; respect for autonomy; sharing your intention; attending to emotional security; and making clear requests.

Trainer Tip: The exchange of resources, that is, exchanging money for an item or service, is enhanced and better appreciated when we are connected to its personal value rather than its cost.

Through your dialogues at home, where the stakes are often very high, you can increase your ability to meet the challenges of life everywhere with empathy, goodwill and authenticity. Please listen to this inspiring recorded telecourse with Miki Kashtan and learn how!

Trainer Tip: Your every action has an effect on other people’s lives. The nature of the impact may not be obvious to us, but that doesn’t diminish its presence. The next time you are tempted to snap at someone or cut in front of another driver, consider whether you’d like to be their story that evening. Consider whether this is the kind of contribution you’d like to make to their life.

The less blame and criticism, the easier it is for others to hear us. From this perspective, it’s in our best interest to come from curiosity and care. This way differences can bring us together and help us know one another. The more mutual understanding, the easier it is to work together and find creative solutions. Read on for more on this, with a story about how a black man inspired 200 members of the KKK to leave the organization.