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Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Trainer Tip: Mary explains why success isn't dependent upon another person's pain, by reaching for consensus instead of self-sacrifice.

In this thought provoking talk, Kathleen Macferran explores the power of listening to open doors and potentially to transform people. This talk was given at a local TEDx event, produced independently of the TED Conferences.

Miki responds to a 2014 NVC in Business Conference participant’s question concerning the focus on needs over other aspects of NVC in business communication.

If you want a better connection it's crucial to be mindful about how your communication affects your partner. This means noticing and keeping eye contact, observing body language, and checking for their reactions. You can also share in small increments, check in before sharing vulnerable thoughts, and express what you notice. Give yourself empathy when you notice that you want to be right more than you’re wanting to be connected.

Trainer Tip: Do you sometimes feel lonely and disconnected from others? If so, look at how you may be participating in supporting that outcome and what you can do differently. For instance, if you want support or connection - but prioritize looking composed no matter how sad, hurt or angry you feel, you may shield yourself from authentically and vulnerably asking those things. Instead, make those requests.

Trainer Tip: We all have different ways to meet our need for rest. It's important to notice when you need that time. You might know you need rest when you find yourself snapping at people on the phone, when you snap at your cat, or when you ignore your partner. Rather than behave in ways that you might regret, consider doing something that will help you meet your need for rest. Everyone in your life will benefit.

Trainer tip: Comparisons are a form of judgment. The minute we compare ourselves to other people, we are setting ourselves up for pain and discouragement. We are setting them up too, and erecting a barrier between ourselves and them. Instead, notice how you feel about other people’s assets or foibles, and what needs come up for you. Read on for more.

When was the last time you were in a situation with an overwhelming feeling of shame or an unnerving fear of 'doing it wrong'? Sometimes we get sweaty palms or a dry mouth, maybe we freeze on the spot or start an unhelpful internal monologue that makes the situation feel even worse. In this months NVC Life Hack Gesine takes a closer look at her own experience with shame and the fear of doing it wrong.

Have you ever been in a meeting where the agenda is full and someone gets triggered? Did you get stuck in an empathy spiral and a never ending meeting? Roxy Manning shares the difference between healing empathy functional empathy.