Learn how unconscious impulses can lead to depleting patterns. Here, we look at two forms of reactive attempts we may use to avoid future pain, and how to make conscious decisions instead. Read on for questions that can help us see if we're making decisions from a grounded place, such as taking time to reflect on values, receive support from others, and getting curious about others' views.

Trainer Tip: In our effort to be heard, we often forget to listen. In fact, your need to be heard will not be met completely until you have heard how what you said affects the other person. If we want to ensure that we're heard we can ask the other person to reflect what they heard us say. And we can hear what's going on with them. It is important to remember that a dialogue is not complete until both people have been heard.

We all blow it sometimes. Maybe we are triggered and react in ways we regret. Or we unknowingly say or do something that unexpectedly touches a nerve for someone else. Either way, how do we heal the disconnection?

In this session, you'll learn how to integrate skills for repairing relationships.

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.

Making a decision or boundary that invites someone to be honest about their feelings can be difficult. Remember that lack of authenticity may be due to lack of awareness, inner conflict, or fear of conflict, rather than dishonesty. Offer empathy and reassurance and invite more conversation. Approach with compassion and curiosity to naturally invite more honesty.

The purpose of setting boundaries is to prevent harm to yourself and others. In this video, Yvette Erasmus describes how and why exquisite self-care requires exquisite boundaries.

Trainer Tip: When we express appreciation using words like "good", "great" or anything else evaluative, it conveys we are in the position to judge, and that we've judged them or their actions. Instead, to express appreciation without judgment state what they did, how you feel about what they did, and which of your needs are met by their behavior. Such an expression of appreciation clearly states how your life was enriched, without judgement.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

Trainer Tip: It can be painful spending our days pretending we’re not who we are. For example, we may try not to be passionate in our expression because if we think its “too much” for people. This can lead to trying to figuratively to squeeze ourselves into small spaces in life. Alternatively, we can choose who to share our passion with, and speak our truth to. Today, notice what you need and to work actively to meet your needs.

Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for more ideas for how to handle the pain.