Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

For this practice assume that reactivity is arising any time you are distracted and not enjoying something. Practice throughout the day by focusing your attention for a few moments on something specific that you find pleasing. Notice the sensation of joy or pleasure in your body, and hold attention there longer than usual. This interrupts tension and contraction. Keep remembering to do this. When you go too long without directing your attention in this way, the practice becomes less accessible.

Jim and Jori discuss the root of Nonviolent Communication, needs consciousness. Participate in guided processes to deepen your own needs consciousness.

Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

Ever wish you knew how you might experience more choice when you've been triggered, instead of being trapped in old habits and unmet needs? Wish you could REALLY heal old internal messages that tell you you're not good enough… not loveable… or not deserving? Join veteran CNVC Certified Trainer, Mary Mackenzie, for this 6-session course designed to deepen your ability to connect with self and heal your past through the process of Self-empathy.

There are three things you can do to sort inner conflict and make doable, sustainable agreements with yourself. This capacity can build trust with yourself to follow through, and to develop diverse and creative solutions -- thereby increasing confidence and ease.

We each hold an internal model or set of expectations about how caring and comfort could be accessed in relationship. The ability to reflect upon and challenge our own dominant model of perceptions, beliefs, and behaviors --and to experience discomfort and vulnerability-- is a key feature of "security". If not, an "attachment reactivity" arises -- where sense of insecurity, separateness, and belief that love, and acceptance can't be trusted nor accessed reliably. Thus change would require intensive support. Here's a guide to help you reflect and access change.

Trainer Tip: If we're deflecting an appreciation or letting it expand our ego, we're missing a chance to truly connect to what's important. A more satisfying way to receive appreciation is to connect to how we've contributed to another person’s life, rather than our own.

Has someone ever talked to you to the extent that you're no longer enjoying it, and you now wonder if they even know you're there? Learn ways to bring in emotional understanding, engage more honestly and open-heartedly, and bridge next steps to the type of conversation that engages everyone's needs.

Trainer Tip: What is motivating your (in)actions? Are you doing something in the name of supporting deeper heartfelt needs, free of judgement or blame? Or are you bringing in consequences based on viewing the other person as having "bad behaviour"?