When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
— Marshall Rosenberg, PhD
When I began learning NVC, I thought NVC was the 4-step process, Obervation, Feelings, Needs and Requests, or OFNR. Over time, I learned that NVC requires a consciousness, an intention to create a quality of connection where everyone's needs might be met. This consciousness, combined with the NVC tools, makes Nonviolent Communication a powerfully transformative process in relationship with others, and ourselves.
— Mark Schultz, NVC Academy Cofounder
Listen to this clip from Marshall Rosenberg, describing this NVC consciousness in relation to OFNR, followed by some examples of differentiating observation from evalution, the "O" of OFNR.
This month we're featuring these OFNR-related learning resources: