Can you give me advice on what to do when people won't talk to me? I find it very difficult to discover what their needs are that aren't being met! Also, how can I be effective with people who don't actually want to think about why they're being the way they are?

Jim and Jori offer a tip to stay present in the face of our reactivity to witnessed conflict.

Listen to Jim and Jori ask each other about the role of gratitude in their daily activities as they share how gratitude can be a primary tool to help us stay present and at peace.