Miki KashtanIn the Spotlight: Miki Kashtan


Miki Kashtan is a co-founder of Bay Area Nonviolent Communication (BayNVC). She is the author of Reweaving Our Human Fabric: Working together to Create a Nonviolent Future Spinning Threads of Radical Aliveness: Transcending the Legacy of Separation in Our Individual Lives and The Little Book of Courageous Living. She is inspired by the role of visionary leadership in shaping a livable future, and works toward that vision by sharing the principles and practices of Nonviolent Communication through mediation, meeting facilitation, consulting, retreats, and training for organizations and committed individuals. Miki blogs at The Fearless Heart (separately from “Latest Posts” on this site, linked to below) and her articles have appeared in the New York Times (Want Teamwork? Encourage Free Speech), Tikkun magazine, Waging Nonviolence, Shareable, Peace and Conflict, and elsewhere. Find a full list of her published books and articles here. She holds in-person workshops and retreats in the Bay Area and other US locations, and in various other countries (see her calendar). She offers teleseminars herself and through the NVC Academy. She holds a Ph.D. in Sociology from UC Berkeley.

Miki's upcoming videoconference program, Responding to the Call of Our Times: A Leadership Coaching Program, begins February 7th. Check it out!

Listen to Miki introduce Responding to the Call of Our Times in the video just below.

Dian Killian: (22)


Reframing OFNR for the Workplace

Beginner Skill Level  •  Audio  •  00:07 hours:minutes

Listen in as Dian reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

This training segment is free for all to enjoy.

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Facilitate Change: Using NVC to Create Social Change

Intermediate Skill Level  •  Audio  •  00:51 hours:minutes

Listen to this newly remastered audio with seasoned Life Coach and CNVC Certified Trainers Martha Lasley and Dian Killian, to explore how you can "be the change" in your life, to live fully in integrity with your values in your work, community, faith and social action groups.

The introductory session of this course is available for all to listen to and enjoy:

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Tip: Demystifying Empathy Guesses

Intermediate Skill Level  •  Trainer Tip  •  00:06 hours:minutes

Here's a quick tip to improve your empathy skills with empathy guessing.

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Empathy Magic

Intermediate Skill Level  •  Video  •  00:45 hours:minutes

Empathy guessing when I was new to NVC seemed magical and mysterious. How could that other person have known that about me? And seen inside me — often in ways I'd missed myself. While empathy is both intuitive and an art, there is also a science to it. In this brief yet fascinating introduction to Dian's course, Empathy Magic, you'll learn a super-practical way to demystify empathy guessing by making use of the root meaning of words.

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Living in Full Authenticity

Introductory Skill Level  •  Article  •  Read time: 3 - 5 minutes
In life, relationships, and organizations, authenticity is the bedrock of effectiveness. It can give rise to effective dialogues, information flow, intimacy, accountability, decision making and follow through. NVC can give us more tools to live with rigor around our authenticity...
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Curiosity, The Art of Waiting, and Finding Peace

Intermediate Skill Level  •  Article  •  Read time: 7 - 11 minutes
Sitting with uncertainty can be very uncomfortable and evoke anxiety. Or it can be a practice that brings in the curiosity and inner spaciousness that allows for creative solutions to emerge, and that help us to relax our attachment to outcomes.  Here's a closer look...
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What Do You Deserve? And Do You Really Want to Deserve Anything?

Beginner Skill Level  •  Article  •  Read time: 5 - 8 minutes
We can trick ourselves into keeping the status quo, feeling unworthy, and blocking access to critical awareness necessary that allows for new creative solutions to emerge -- when we think in terms of who has "earned" or “deserved” what.
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Self-Management = More Joy at Work

Beginner Skill Level  •  Article  •  Read time: 5 - 8 minutes
Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...
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Embracing the Body: Learning Compassion as a “Felt-Sense”

Beginner Skill Level  •  Article  •  Read time: 5 - 8 minutes
Our "felt-sense" can provide crucial information about our experience and our lives. It can also help us integrate and retain information. This can also bring greater access to internal resources, choice, open heartedness, collaboration and creative solutions. From there, profound insight and transformation can follow. Here's how we can harness that...
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Empathy in the Face of Powerful Structures

Intermediate Skill Level  •  Article  •  Read time: 12 - 18 minutes

Here's an inspiring story of one citizen (the author) who faced a police officer and judge in court to contest a transit ticket... and inspired structural changes in the way one aspect of New York City transit operates. She inspires change with her application of empathy for self and others, acknowledgement, connecting requests -- and an inspiring vision of understanding, shared reality and living in a city where people have some trust in one another's intentions.

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