If role-play, hearing conversations modeled, and dialogue practice is how you learn, this 4-part telecourse recording is for you! Learn the art of entering into, staying in, and bowing out of “the dance” of communication, playing with your real-life situations using Observations, Feelings, Needs, and Requests as the foundation.
Beginner Skill Level
Have you ever had an argument with someone who simply wouldn't put the toilet seat down? Watch veteran CNVC Certified Trainers Kelly Bryson, Christine King and Jean Morrison navigate this challenging yet common dialogue.