In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Connection requests focus on the quality of connection between people instead of on any particular strategy or solution.

NVC practice is based on several key assumptions and intentions. When we live based on these assumptions and intentions, self-connection and connection with others become increasingly possible and easy, helping us contribute to a world where everyone’s needs are attended to peacefully.

NVC practice is based on several key assumptions and intentions. When we live based on these assumptions and intentions, self-connection and connection with others become increasingly possible and easy, helping us contribute to a world where everyone’s needs are attended to peacefully.

In this amusing and inspiring video, CNVC Certified Trainers Kelly Bryson and Christine King engage in a role play about a parent talking to a seven year old daughter who is feeling bored.

Kelly Bryson and Christine King engage in a role play about how to stay connected to a friend whose persistent jackal voices tell her that she is worthless and her life is hopeless.

Using an example from a participant, the trainers engage in a role play to explore how to stay in your heart even when being perceived as a difficult customer by store employees.