Ever wondered how to balance everyone’s needs when leading a group? Or struggled to format a Practice or Leaderful Group? Mary offers insightful and helpful answers to these questions and more.

Join CNVC Certified Trainers, Raj Gill and Mary Mackenzie as they explore the Nonviolent Communication process of Empathy.  This audio will support people with a basic understanding of Nonviolent Communication who want to deepen their ability for empathic presence.

Trainer Tip: If you are feeling anger, you are experiencing an unmet need. When you recognize it as a warning signal, it can be a life-serving tool.

Trainer Tip: Every single time you say or do something, even when you experience pain or regret, you are trying to meet a need. Forgiveness begins when we acknowledge the needs we were trying to meet in the situation.

Trainer Tip: Many of us are afraid of our anger because we haven’t learned how to express it in a way that brings relief or that helps us meet our needs in the situation. Consider a different approach to anger, one that helps you fully express your anger and is more likely to help you meet your needs for relief, to be heard, or to be understood.

Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

Learn about the three stages of transition, and how staying connected to needs can help you remain oriented and grounded even through the most challenging transitions.

Trainer Tip: What does integrity mean to you? Each person has a different definition. For me, integrity means that I live in harmony with my values.

Trainer Tip: Have you heard the saying, “If it ain’t broke, don’t fix it”? Communication is like that too. Don’t try to adjust your communication and behaviors if they already work for you.