When we don't like what someone is saying to us, sometimes people encourage us to hear their needs, and "not take it personally" -- and we're inclined to agree. Could "not taking it personally" close our hearts and awareness to others, life and ourselves? Rachelle Lamb invites us to take a closer look at what it's like when we attend to the situation from our hearts, and skillfully reflect upon our actions with tenderness.
Unappreciated, Judged, Disrespected, Offended, Manipulated ... people use these words to describe feelings but these are all words that describe interpretations instead. They're also words that get people's backs up. Talk about unproductive! The solution? Develop a vocabulary of feelings so you can minimize defensiveness in others and facilitate connection.
Rachelle offers proven steps to substantially boost meeting productivity and efficiency, and make meetings more productive and enjoyable for everyone, when using NVC.