Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful tips and helpful guidance.

Ever wondered how to balance everyone’s needs when leading a NVC group? In the first part of the video, Mary shares tips how to balance the facilitator's, the individuals members' and the group's needs. In the second part, Mary talks about transparency as a facilitator - what does it mean, what does it look like and how to be transparent in a way that is supportive for the group.