Library Resources with conflict resolution

What don't we know about ourselves? Our unconscious contracts impact us, our shadow selves, and our relationships. In this snippet, Sarah uses her own unconscious contract to demonstrate navigating through reactions to today’s political environment. Listen.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 11 minutes
  • Production Date 11/17/2018
  • Premium Members Premium Members
  • Points 0
  • Multi Trainer Num 1
Published in Audio (Public)
Listen in as Sarah explores five common ways of bringing yourself back into balance after an emotional experience, and how an awareness of the difference between self-management and self-regulation can ease the process.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 55 minutes
  • Production Date 11/17/2017
  • Premium Members n/a
  • Points 0
  • Multi Trainer Num 1
Published in Audio (Public)
When blaming, we tend to function from the position of lone hero / self-critical witness. Listen in as Sarah works with a participant facing her judgements about others not caring for the planet.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 6 minutes
  • Production Date 11/17/2017
  • Premium Members n/a
  • Points 0
  • Multi Trainer Num 1
Published in Audio (Public)

Trainer Tip: To defuse anger and create space for resolution, hear the other person’s feelings and needs. If this practice is new to you, you're like to experience fear and resistance in trying it out. However, you'll be more likely to experience a powerful shift, and build your capacity, if you try it anyways.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration Read time: 1-2 minutes
  • Production Date 10/2005
  • Premium Members N/A
  • Points 2
  • Multi Trainer Num 1
Published in Trainer Tips

Join veteran Mediators and Facilitators, Jori and Jim Manske in using Nonviolent Communication and mediation skills for transforming conflict into connection between yourself and others.

The first session of this course is available for all to listen to and enjoy.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 6 - 9 hours
  • Production Date 09/15/2011
  • Premium Members Premium Members
  • Points 1
  • Multi Trainer Num 1
Published in Audio

How is empathy in the workplace a professional skill? If you are ready to learn why and how empathy is the critical factor to more productivity, profitability and collaboration in the workplace, this recording is for you!

The first session of this course is available for all to listen to and enjoy.

Additional Info

Published in Audio
If you're stuck when making a decision with someone, it's likely that you've skipped hearing and connecting to one another's needs. Slow down and listen for what's really important underneath the content. This allows you to make decisions that are more fulfilling and harmonious.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration Read time: 2-3 minutes
  • Production Date 1/2018
  • Premium Members N/A
  • Points 6
  • Multi Trainer Num 1
Published in Articles
Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration Read time: 3-5 minutes
  • Production Date 8/2018
  • Premium Members N/A
  • Points 2
  • Multi Trainer Num 1
Published in Articles
Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration Read time: 1-2 minutes
  • Production Date 10/2005
  • Premium Members N/A
  • Points 2
  • Multi Trainer Num 1
Published in Trainer Tips
Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration Read time: 1-2 minutes
  • Production Date 10/2005
  • Premium Members N/A
  • Points 2
  • Multi Trainer Num 1
Published in Trainer Tips
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