Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.
Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.
Mediating a conflict conversation can be challenging – but with tools and practice, that challenge can be transformed. If you're curious about the specific steps needed to achieve that transformation, join John for an exploration of his non-dual mindfulness practice.
Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?
The introductory session of this course is available for all to listen to and enjoy:
Parenting can bring out the worst in us. Let's learn to meet the challenges of parenting with awareness, self-compassion and a spirit of inquiry, and explore a few practices to regain self-regulation, choice and freedom, staying anchored in the realization that as human beings we do have the capacity to respond with discernment rather than habitual reactivity.
How do you respond when someone disagrees or judges you for a choice you're making? In this session, Dian focuses on how to combine empathy with acceptance of everyone's needs, to help you hold your ground.