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CNVC Certified Trainer Miki Kashtan clarifies the distinction between empathy and sympathy.

CNVC Certified Trainer Miki Kashtan guides a participant to find his inner empathic presence.

Listen in as Dian shares her vision for spreading NVC through the world, and engages with participants in sharing their visions, and the areas in which they are seeking support. This session stresses the value of visioning work.

Listen in as Dian shares her tips and sense of urgency around bringing NVC skills to work: 1) How to use your imagination (visualization!) to help you connect with somatic responses and needs; and 2) Five built-in advantages to sharing NVC in the work place.

Love keeps the thread of connection intact in times when all around us we see the human fabric becoming threadbare. When we dig deep with love into guessing what others care about that had given rise to their actions, it changes us. It brings us closer to understanding the incomprehensible -- and closer to vision, imagination, humility, curiosity, commonality, and loving action. Read on for...

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Article

5 - 7 minutes

When conflict or criticism occurs, we can notice two layers of meaning to create connection: the content and the needs the speaker is holding. When we are able to recognize this --and ideally engage open-heartedly, with curiosity, make clear requests, imagining what they want, no matter how their expression was framed -- we have more opportunity to support the longevity of our relationships,...

Interrupt cycles of conflict by creating a new ways forward. You can do this by connecting with the energy of the met needs you want in the dynamic; guessing the other person's needs; naming your needs; asking essential questions; identifying at least three different strategies to meet each need; and imagining the positive outcome.

Judging or criticizing others indicates pain, unmet needs and a coping strategy. It distracts you from yourself and can give you the illusion of control. You may think you see more than they do, imagining criticism will bring change. But even a correct analysis won’t inspire change if they hear criticism. Instead, the moment you notice judgments or criticism turn towards yourself with...

In uncertain times, when facing important life decisions, it's common to get caught up in imagining various scenarios and potential outcomes. The desire to predict and control the future often gives a false sense of security. The key is to make decisions based on the information available now, minimizing the number of irreversible choices. This approach maintains focus on what is known and...

The way we talk to one another, and think about or react to our lives, may seem "normal" but eventually, this may reach a point where we realize something isn't working, and we make adjustments. But often the suffering continues if we aren't addressing root causes. In studying NVC we can become more aware of what we are doing and its effects -- plus imagine and implement alternatives that lead...

Through your dialogues at home, where the stakes are often very high, you can increase your ability to meet the challenges of life everywhere with empathy, goodwill and authenticity. Please listen to this inspiring recorded telecourse with Miki Kashtan and learn how!

Try this four step exercise for making connection requests to support understanding, and to learn what effect your words had on the listener. In this exercise you'll choose a situation where you have clarity about what outcome will really work for you (your solution request), but where you imagine your desired outcome may not work for the other person, and/or are not sure there is sufficient...

When a relationship has both differentiation and bonding you can express differences and unmet needs, and responsibly do your own thing without it being a threat to the bond with another. You honor each others choices. There's trust rather than a sense of resentful obligation. Needs-based negotiation is easier. See if you tend to emphasize only differentiation or bonding in your relationships....

You may want to shift power dynamics in intimate and family relationships -- especially if there's longstanding, unprocessed hurts. Reflect on where, when and with whom you tend to enter reactive “power over” patterns. Explore the feelings and needs that are up for you in those contexts. Imagine other ways that could meet your needs in, or before, those moments. In this way, in similar...

According to this article, what we do before we move into the NVC dance profoundly influences the outcome and everyone involved. This "before" step increases the likelihood of living compassionately, and our support openness to outcome. It can also make our NVC practice less connecting, and more evaluative. The article addresses these points and talks about ways to move beyond the dead past,...

Ask the Trainer: "I'm practicing with 'transforming the pain of unmet needs into the beauty of the need.' In identifying my unmet needs, I come up with 'fairness.' However, fairness isn't on the needs list! I'm wondering what needs might be underneath 'fairness.'"

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Article

2 pages

I want to hear others through the lens of the meaning their actions have for them rather than through the effect their actions have on me. The very root of empathy resides in this fundamental shift. Whenever someone’s actions are at odds with our own needs, most of us, most of the time, do the latter. In that way, we keep our attention on ourselves rather than on the other person. We cannot be...

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Trainer Tip

2-3 minutes

Ask the Trainer: "Recently, I was sitting in my weekly practice group trying to connect to my reasons for wanting to give empathy to a particular person. She was telling us about some painful feeling she was having, but was not connecting to her needs."

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Listen to Jim and Jori Manske share their understanding of discernment to gain clarity, insight, and wisdom for making life-serving distinctions and choices.