Hearing the Yes behind the No

Trainer Tip •  1 - 2 minutes
Introductory Skill Level
Trainer Tip
1 - 2 minutes

Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for everyone, hear the “yes” behind their "no".


Taste of Compassionate Leadership Series: Receiving the Word "No"

Audio •  34 minutes
Beginner Skill Level
Audio
34 minutes

Join Jori and Jim Manske to explore, learn and practice the art of receiving the word "no," re-framing it from fear into fun.


Tips for the Road Series: Tip 4. Invite People to Say No

Trainer Tip •  1 - 2 minutes
Beginner Skill Level
Trainer Tip
1 - 2 minutes

When asking for support from another, you are most likely to enjoy receiving that support when the person giving support is giving from the heart—from a place of joy or delight. Inviting them to say "no" is a way of encouraging an authentic response, a response you can trust more fully.


 
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