NVC resources that include teachings about conflict resolution
Mary Mackenzie

Mary Mackenzie

CNVC Certified Trainer from Long Beach, California, USA

Mary Mackenzie, M.A., is an author, trained mediator, and CNVC Certified Trainer of Nonviolent Communication. She holds a master's degree in human relations from Northern Arizona University and is the co-founder of the NVC Academy, the only online school for learning Nonviolent Communication.

Mary teaches Nonviolent Communication and other spiritually-based programs to individuals, couples, families, organizations, and spiritual communities through a wide variety of workshops and retreats. Her book Peaceful Living: Daily Meditations for Living with Love, Healing and Compassion offers inspiring practical methods for creating peace in our everyday lives.

As a pioneer of online NVC training, Mary runs her company in harmony with what she teaches. She and NVC Academy co-founder, Mark Schultz, paved the way to NVC online training in 2006 and have been instrumental in alleviating the financial and geographical barriers to learning NVC skills.

One of her passions is facilitating critical dialogues between people, and she has spent more than 20 years learning a wide variety of effective processes she can draw on in a moment's notice. Known for her clear communication style, she is especially skilled in helping individuals within groups put aside their preferences and find ways to collaborate with each other that are in alignment with their values. Her ability to cut through the confusion in a group has helped many teams quickly move forward in their desired progress.

To reach Mary:
mary@nvcacademy.com
562.856.9417
or visit: www.nvcacademy.com or www.peaceworkshop.org 

Facilitate NVC Groups with Joy and Confidence (2019)

What’s a powerful way of deepening YOUR NVC consciousness? Sharing it with others! Facilitating NVC courses is a richly powerful way of deepening your own NVC consciousness. It tends to continually remind you of the ways in which you’re living — or not living — your practice. This intensive has been designed to help you further develop your NVC teaching skills, augment your personal teaching style, rediscover ease and joy around sharing NVC, and fall in love with the process all over again!
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Facilitate NVC Groups with Joy and Confidence (2018, Session 7): Dealing with Hecklers and People You Don’t Like

Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful and helpful guidance.
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Clarifying the Role of the Facilitator

People often want to be supportive of group process, but don't always know how. The facilitator's role is to help the group process move forward while simultaneously supporting every individual, so all move forward together.
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Using Anger as a Warning

Trainer Tip: If you are feeling anger, you are experiencing an unmet need. When you recognize it as a warning signal, it can be a life-serving tool.
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Forgiving Ourselves

Trainer Tip: Every single time you say or do something, even when you experience pain or regret, you are trying to meet a need. Forgiveness begins when we acknowledge the needs we were trying to meet in the situation.
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Defusing Anger

Trainer Tip: Many of us are afraid of our anger because we haven’t learned how to express it in a way that brings relief or that helps us meet our needs in the situation. Consider a different approach to anger, one that helps you fully express your anger and is more likely to help you meet your needs for relief, to be heard, or to be understood.
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Needs, the Third Component of Compassionate Communication

Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.
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Integrity

Trainer Tip: What does integrity mean to you? Each person has a different definition. For me, integrity means that I live in harmony with my values.
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If It Ain’t Broke, Don’t Fix It

Trainer Tip: Have you heard the saying, “If it ain’t broke, don’t fix it”? Communication is like that too. Don’t try to adjust your communication and behaviors if they already work for you.
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The Gift of Understanding

Trainer Tip: All people long for understanding. It is such an easy thing to give, yet rarely do we see its importance in creating peace of mind.
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Connection Central: Nonviolent Communication Articles (NVC)
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