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Mary Mackenzie, M.A., is an author, trained mediator, and CNVC Certified Trainer of Nonviolent Communication. She holds a master's degree in human relations from Northern Arizona University and is the CEO of the NVC Academy, the only online school for learning Nonviolent Communication.
Mary teaches Nonviolent Communication and other spiritually-based programs to individuals, couples, families, organizations, and spiritual communities through a wide variety of workshops and retreats. Her book Peaceful Living: Daily Meditations for Living with Love, Healing and Compassion (translated to German and Korean and soon into Chinese (simplified) offers inspiring practical methods for creating peace in our everyday lives.
As a pioneer of online NVC training, Mary runs her company in harmony with what she teaches. She and NVC Academy co-founder, Mark Schultz, paved the way to NVC online training in 2006 and have been instrumental in alleviating the financial and geographical barriers to learning NVC skills.
One of her passions is facilitating critical dialogues between people, and she has spent more than 20 years learning a wide variety of effective processes she can draw on in a moment's notice. Known for her clear communication style, she is especially skilled in helping individuals within groups put aside their preferences and find ways to collaborate with each other that are in alignment with their values. Her ability to cut through the confusion in a group has helped many teams quickly move forward in their desired progress.
To reach Mary:
mary@nvcacademy.com
928.380.8077
or visit: nvcacademy.com or marymackenzie.net
When a participant disagrees, corrects you, or offers a suggestion for improvement, how do you respond? As a facilitator, you need to make decisions in the moment of what you will choose to respond to and what you choose to let go of. In this video, Mary offers her insight into how she chooses to respond in these situations.
Learn the complexities of intersectionality Gain a deeper understanding of the affects of differing life experiences Clear the way for a more authentic connection Deepen your ability to hold others in compassion
Trainer Tip: Without knowing our feelings, its harder to live fully present, take care of ourselves, and make sound decisions. If its difficult for you to know what you feel and to express your feelings, consider reviewing a list of feelings, practice expanding your feelings vocabulary, and naming your feelings.
Trainer Tip: Notice when you create stories about why something occurred. Commit to only observing facts. Then make decisions that are likely to give you relief and joy. For instance, if someone is late you may think that she’s inconsiderate or values another thing more than you. Instead, observe what you know—that she's later than agreed. From there, you could call her to find out what’s going on.
Trainer Tip: Even when it's tempting to coerce or match might with might, we can strive to meet our needs without negatively affecting others. Instead of convincing anyone to do it our way or to value the same things we value, we can focus on what we value: compassion among people and valuing everyone’s needs. By doing this we are actually more likely to meet our own needs and we are better able to live peacefully.
Even in the face of societal upheavals we can look for what's in our power to change. For example, we can participate in systemic change, and heal whatever we need to heal that which keeps us from living our values more readily. We can take the time to be present to those in pain, and to show up fully in our lives even when we feel stress. We can take strides to make a difference towards creating the world we want to live in.
Trainer Tip: The better you connect with your child’s needs, the more you will defuse the power struggle. If he wants to behave in a way you don't like, start by understanding what's going on with him by making empathic guesses. Doing this out loud can expand your child’s emotional vocabulary and show that his needs matter to you, and build his trust. Once you learn what's going on with him, create a strategy that values both your needs.
Trainer Tip: Notice when you're tempted to wield physical, emotional, and intellectual power to get your children to do what you want. This coercion or force may bring short term ease, but long term it can be counterproductive. Ask yourself “What do I want my child to do?” and “What do I want my child’s reasons for doing it to be?”. Then consider ways to help them connect to their intrinsic motivation for doing it.
Trainer Tip: Punitive use of force stems from a belief that people behave in certain ways because they're bad, and that they need to be punished to mend their ways. One way to punish is to judge them. In contrast, protective use of force stems from a desire to prevent injury or injustice. It focuses on protecting people’s rights and well-being, not judging their behavior.
Trainer Tip: If you are motivated by fear, guilt, blame or shame, your actions will usually be motivated by avoiding pain. The best way to experience permanent, lifelong change is to focus on how your life will improve when you make a change. Notice when you attempt to motivate yourself and others with guilt, blame, or shame today, and then look for motivations that enrich life instead.