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Trainer Tip

1 - 2 minutes

Trainer Tip: In Nonviolent Communication, we see expressing honesty as a gift of our authenticity, and a chance for others to support us in getting our needs met -- this can flourish and deepen our relationships. We can notice and act on opportunities to be honest with the components of OFNR (Observations, Feelings, Needs, and Requests).

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Trainer Tip

1 - 2 minutes

There are endless ways to meet our needs. Conflict occurs when we argue over strategies. When we actively value everyone’s needs, we foster openness and deeper connection in our relationships. Today look for opportunities to focus on needs in order to resolve an issue with at least one person.

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Trainer Tip

1 - 2 minutes

Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.

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Trainer Tip

1 - 2 minutes

When we ask something of a person and threaten negative repercussions if she doesn’t comply, we're making a demand. Demands limit the possible responses and reduce joyful participation. Instead, look to find mutually satisfying resolutions. And look for ways to change your demand into a request. Read on for more.

Instead of wondering, invest time today to ask at least one friend your friendship enhances her life. Such clarification can deepen the connection.

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Trainer Tip

1 - 2 minutes

In NVC we define needs as resources that life requires to sustain itself. All human beings have the same needs. The strategy is what we do to meet that need. Strategies are specific; we all choose unique ways to meet our needs. The more we can see the difference between the two, the more likely we are to resolve conflicts with ease. Today, look for opportunities to notice the difference in the...

Trainer tip: In every interaction, we have a choice of responding in one of these four ways: judge/blame self, Judge/blame others, empathize with self, and/or empathize with others. The goal is to make a conscious choice about our response. Notice the choices you have when you receive someone’s communication today.

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Trainer Tip

1 - 2 minutes

Trainer tip: Whenever we judge someone else in any way, we create a barrier and distance between us and the other person. Instead, consider shifting from judging other people to awareness of how their behavior affects your feelings and needs. This can make a profound difference in your ability to live peacefully. Read on for more.

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Trainer Tip

1 - 2 minutes

Trainer Tip: A request completes the communication by stating specifically what we would like from someone else to meet our need. Without this clarity, our communication can be confusing and can easily be seen as a demand. When people know what you want, you have a better chance of meeting your needs. Make clear, specific, doable requests of people, and see if this increases the chance of...

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

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Dian Killian, PhD, Gregg Kendrick, Martha Lasley, Mary Mackenzie, Mel Sears, Wes Taylor

Audio

57 minutes

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

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Trainer Tip

1 - 2 minutes

Trainer Tip: Wanting collaboration? Show you value the other person's needs as much as your own. After you both feel heard, you can make joint decisions about specifics of the agreement, such as "division of work", "scope of project", "when the action will take place", "how it'll be done" and "timing of follow up to see how things went". Read on for an example of how this is applied to asking...

Trainer Tip: In an efficient group process, clarity is key. Try to only say things if you are clear what you want back from the group. Then ask for what you want so people don’t have to figure it out for you. If someone says something and you’re not sure what he wants back from the group, anyone can assist by saying this: “I’m confused about what you would like from us. Would you help us...

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Trainer Tip

1-2 minutes

Trainer Tip: It can be more productive and satisfying to focus on what we want than on what we don’t have or don’t like. What will help rectify the situation? What would you like someone to do now or next time? This can eliminate much of the emotional pain caused by berating yourself or others. The moment your focus is on what is wrong with your life or what's lacking, take a moment to shift it...

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Trainer Tip

1-2 minutes

Trainer Tip: In our effort to be heard, we often forget to listen. In fact, your need to be heard will not be met completely until you have heard how what you said affects the other person. If we want to ensure that we're heard we can ask the other person to reflect what they heard us say. And we can hear what's going on with them. It is important to remember that a dialogue is not complete...

Trainer Tip: When we express appreciation using words like "good", "great" or anything else evaluative, it conveys we are in the position to judge, and that we've judged them or their actions. Instead, to express appreciation without judgment state what they did, how you feel about what they did, and which of your needs are met by their behavior. Such an expression of appreciation clearly...

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Trainer Tip

1 - 2 minutes

Trainer Tip: It can be painful spending our days pretending we’re not who we are. For example, we may try not to be passionate in our expression because if we think its “too much” for people. This can lead to trying to figuratively to squeeze ourselves into small spaces in life. Alternatively, we can choose who to share our passion with, and speak our truth to. Today, notice what you need and...

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Trainer Tip

1 - 2 minutes

Trainer Tip: Autonomy is not a need, but rather a way of living. We always have choices in life, even if none of them appeal to us. Becoming aware of our choices and taking responsibility for them leads to greater joy and empowerment.

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Trainer Tip

1 - 2 minutes

Trainer Tip: It can help us bring joy into our lives to connect to the needs we serve for doing things. While our activities may not always be fun, understanding their purpose and their value to our lives can help us shift the energy behind the action and have a more positive experience. Consider the underlying needs activities meet, and decide if they are worth it to you.

Trainer Tip: Violence results from thinking that others caused our pain and deserve to be punished. The cause of our feelings is related to our own needs in the moment. What happened is the stimulus. Notice this when you are tempted to blame other people for your feelings, and try to discover your unmet needs.