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Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1 - 2 minutes
  • Date Added 08/16/2005
  • Premium Members

    Premium Members

  • Payee Mary Mackenzie
  • Points 1
  • Multi Trainer Num 1

Trainer Tip: Mary explains how Nonviolent Communication, a process that distinguishes needs from strategies is also itself, a strategy.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1 - 2 minutes
  • Date Added 08/02/2005
  • Premium Members

    Premium Members

  • Payee Mary Mackenzie
  • Points 1
  • Multi Trainer Num 1

Trainer Tip: Mary explains the NVC principle known as the "protective use of force."

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1 - 2 minutes
  • Date Added 07/19/2005
  • Premium Members

    Premium Members

  • Payee Mary Mackenzie
  • Points 1
  • Multi Trainer Num 1

Trainer Tip: Mary offers 3 foundational tips for making requests: positivity, specificity and doability.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1 - 2 minutes
  • Date Added 07/05/2005
  • Premium Members

    Premium Members

  • Payee Mary Mackenzie
  • Points 1
  • Multi Trainer Num 1

Trainer Tip: Giving up on blame and taking responsibilty for our choices is immensely empowering. Mary offers a tip for growing in this direction.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1-2 minutes
  • Date Added 06/21/2005
  • Premium Members

    Premium Members

  • Payee Mary Mackenzie
  • Points 1
  • Multi Trainer Num 1

Trainer Tip: Most of us have been conditioned to withhold the expression of our feelings to some degree. Mary offers a tip to de-stigmatize our feelings and relax into our humanness.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1-2 minutes
  • Date Added 06/04/2005
  • Premium Members

    Premium Members

  • Payee Mary Mackenzie
  • Points 1
  • Multi Trainer Num 1

Trainer Tip: When someone is in pain and lashing out, might be a time when empathy is needed most. Empathizing in these moments can be very challenging. Mary offers a few words of ecouragement for these situations.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 1-2 minutes
  • Date Added 05/28/2005
  • Premium Members

    Premium Members

  • Payee Mary Mackenzie
  • Points 1
  • Multi Trainer Num 1

Mary illustrates how we can get diverted from our group's purpose by the needs of a single indvidual in the group, especially requests for prolonged empathy. Listen to Mary reframe these scenarios and offer three helpful tips for handling these situations.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 9 minutes
  • Date Added 05/05/2016
  • Premium Members Premium Members
  • Payee Mary Mackenzie
  • Points 2
  • Multi Trainer Num 1

Miki works with a course participant to transform begrudging attendance at a mandatory meeting into the possibility for collaboration, more connection where little is expected and focus on clarity of purpose for meeting in the first place.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 8 minutes
  • Date Added 10/2008
  • Premium Members Premium Members
  • Payee BayNVC
  • Points 1
  • Multi Trainer Num 1

In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 6 minutes
  • Date Added 10/2008
  • Premium Members Premium Members
  • Payee BayNVC
  • Points 1
  • Multi Trainer Num 1
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