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Live NVC Courses: mediation


Trainer Tip

1 - 2 minutes

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

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With: John Kinyon

Trainer Tip

5 - 7 minutes

Two NVC trainers went into dangerous, war torn territory to share the skills they found so valuable but end up learning that they need to first apply those skills before those they came to help could receive what they had to offer. Only when the foundation of connection and trust was built could they mediate the conflicts using empathic communication.
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Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play between two neighbours discussing a dispute.

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Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

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