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Trainer Tip: When we acknowledge our met needs, rather than labeling the other person as good or bad, we achieve a clarity of mind that deepens our connection to ourselves and other people.

CNVC Certified Trainer Miki Kashtan guides a participant to find his inner empathic presence.

Trainer Tip: Next time someone asks how you're doing, you can check in with yourself and offer an honest answer. It doesn't need to be 15-minute response. You could say, "I’m feeling tired and overwhelmed by this project. I’m sure it'll work out. I’m just worried about it now. How are you?” If you're ready to do that, then you can be honest with yourself. Doing this can help you be present to how you are, and hold your experience as a gift to self and others.

To resolve conflict, information of what's important to each party, plus corrections, needs to be included and built upon. Here we explore nine patterns of ongoing conflict, including diagnosis; assuming understanding; refuting; unhelpful communication mediums; over focus on intent over effect; and “hit-and-run” engagement. This is part one of a two part series.

Do you find yourself giving in with growing resentment? Do you avoid conflict and explode later without apparent reason?  Miki Kashtan, a world-renowned CNVC Certified Trainer, invites you to listen to this two-session telecourse recording to re-imagine and fine tune your skills at dealing with disagreements and negotiations.

Through your dialogues at home, where the stakes are often very high, you can increase your ability to meet the challenges of life everywhere with empathy, goodwill and authenticity. Please listen to this inspiring recorded telecourse with Miki Kashtan and learn how!

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.

In this dynamic 4 session telecourse recording, Kelly Bryson provides practical skills to balance passion for self with compassion for others.  You will learn to apply Nonviolent Communication to stop yourself from being intimidated, giving in or giving up, abandoning your own needs or resenting others.

Trust, flow, information sharing, and learning is reduced in conflict. Conflict can indicate incapacity in at least one of five systems that every group, community, or organization needs to function. Attending to conflict at systems-level helps reduce over relying on momentary connection that isn’t anchored in decisions about what comes next. When there's enough agreed upon systems within capacity, that attend to enough kinds of situations, we're likely to have little conflict.

Unhook from a reactive dynamic, by staying with your needs and requests, and release attachment to outcome. Start by shifting your attention from the other person to get clear on what's true for you. Read on for strategies to transform reactivity, possible boundary setting behaviors, typical signs of escalation, and more.