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When someone behaves in a way that you may label convincing, cajoling, guilt-tripping, threatening, analyzing, or criticizing, you may be tempted to guess they have a "need" for control. Instead, name what this person is doing that isn't meeting your needs. If it is a true need your heart will have softened. If you feel resentment or resistance, you are likely making a judgment rather than guessing what they are needing.

What do you do when you are thinking that it's not "emotionally safe" to speak honestly?  Join CNVC Certified Trainer Arnina Kashtan as she explores this topic with a workshop participant.

Eric offers us a list of some of his favorite books, articles, and videos related to building successful relationships.

Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

Trainer Tip: It can help us bring joy into our lives to connect to the needs we serve for doing things. While our activities may not always be fun, understanding their purpose and their value to our lives can help us shift the energy behind the action and have a more positive experience. Consider the underlying needs activities meet, and decide if they are worth it to you.

In a Nonviolent Communication model, we believe that everything someone does or says is an attempt to meet a need. That means that all actions or words are in service to a deep internal need. The following list of needs is neither exhaustive nor definitive.

Listen as Miki works with participants. Topics: how small requests serve interdependence; NVC process vs purpose; how to respond when empathy is used to create distance; coping with verbal aggression, and more!

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

CNVC Certified Trainer Lore Baur asks: "Have you ever seen something happen that made you feel uncomfortable and you didn't know what to do?" That's the "bystander effect:" a well-researched and commonly experienced phenomenon. Training can help you overcome it, enabling you to discern what to do and how to support others in ways that reduce trauma and increase safety.