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Trainer Tip: Commit to doing one thing right now that will bring you closer to meeting a need today. Do it today. Don’t put it off. This is your life.

Listen to Miki discuss two strategies for bringing NVC into the workplace in ways most likely to be well received. First Miki explains why it's best to focus more on needs than feelings in business environments. Second, she talks about unpacking needs into phrases as a way of enhancing workplace connection.

Ask the Trainer: "I just started teaching in a public school and I'm not enjoying the violence that teachers express towards children and their colleagues. However, when I talk about NVC, most people listen but I feel they're either not understanding it or ..."

For this exercise choose a situation in which you have said a “yes” to someone‛s request but you didn't experience your “yes” as given freely or joyfully. Then explore judgements, feelings, needs, and alternate strategies that come up in relation to your “yes”, your “no”, and in relation to what the other person might be experiencing.

Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

Trainer Tip: "Power over" refers to using power, coercion, fear or authority to force change. It rarely brings lasting change. "Power with" refers to power that seeks to meet everyone’s needs. A "power with" system values input and needs of everyone who will be affected by decisions. When you notice you're using a power over paradigm to get results, shift focus to power with. Notice how this shift in consciousness affects results.

Trainer Tip: Our differences are not in our needs, but in how we attempt to meet them. This simple truth can help you lessen the conflicts in your life and your judgments of other people. Rather than focus on where you disagree, focus on where you are the same. This shift can make a profound difference in your ability to understand yourself and other people, and to bring unity to your life.

In the face of stress you can find ways to be present for what’s happening, rather than being pulled or pushed around by anxious thoughts or fearful feelings. Here are some strategies to return to and maintain expanded awareness.