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Trainer Tip: When someone is in pain and lashing out, might be a time when empathy is needed most. Empathizing in these moments can be very challenging. Mary offers a few words of ecouragement for these situations.

Differentiation means you can access both autonomy and intimacy in relationships. When you're unafraid to lose yourself or be controlled, you can feel deeply connected and affected, while standing strong in yourself. Differentiation also means ability to tolerate disharmony and differences, self-soothe, offer compassion, and set boundaries. Here, we'll focus on setting boundaries with monitoring eye contact and physical interaction, and interrupt our "helping".

Trainer Tip: We have a better chance of getting our needs met if we prioritize connecting with one another's needs more than being right. This way we can reduce the chances of conflict arising. We also increase the possibility we can find ways everyone’s needs can be met.

The highest leverage point for effective meetings is preparing with self inquiry. Before saying something, we can ask ourselves about who this is serving, what needs it serves to say it, if there is a request we want to make, how to make the request actionable, and more. If more people at meetings do this, it can reduce the overall number of tangents we experience at meetings.

Transforming anger is a key practice for returning to conscious presence and connection with self and others when triggered into a reaction. Join John Kinyon to learn this essential life skill through the Enemy Image Process and Learning/Growth Spiral.

We can see anger as an alarm or signal that can inform us that unmet needs require attention, or that we hold judgements. We can shift our own anger in several healthy ways: get present, identify the stimulus and any judgements or unmet needs, look for ways to meet our needs, make requests that support our needs, express our needs to ourselves and appropriate others, and more.

Interrupt cycles of conflict by creating a new ways forward. You can do this by connecting with the energy of the met needs you want in the dynamic; guessing the other person's needs; naming your needs; asking essential questions; identifying at least three different strategies to meet each need; and imagining the positive outcome.

Trainer Tip: Tap into feelings, needs and requests for greater self connection with the six steps in this worksheet.

David explores how movement helps you hold your center when navigating challenging conversations. Example: Move to Wind ~ to calm your system; Move to Ground ~ to notice the ground on which you stand; and Step to Shikaku ~ step behind to practice empathic listening. Listen Now.