NVC Resources on Conflict Resolution

Miki Kashtan hosted Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a a woman whose relationship is challenged by what happens when her lover drinks. In this segment, Miki encourages the caller to get support for her stress, find an outlet for it and receive empathy. Miki addresses the challenges of addiction, the self-judgment of trying to...

In this inspiring interview, Wes Taylor relays a story of how Nonviolent Communication is successfully used in law enforcement, and some of his challenges and joys in infusing Nonviolent Communication into a Maryland hospital culture.

When Rita first learned about silent empathy she didn't know how soon she'd try it out. She was visiting her daughter and making comments about her life, analyzing her behavior, giving her unsolicited view on everything.

CNVC Certified Trainer Shantigarbha Warren offers a report of his recent NVC training trip to Israel/Palestine, India and Sri Lanka and clarifies how NVC can support social change in three very different contexts. Included is an exercise, based on Gandhi’s teaching.

Trainer tip: It's often easy for us to hear rejection when someone says “no” to us. If we focus on the rejection, we may feel hurt and fail to take the time to understand what is going on with them. However, if we focus on their feelings and needs, we're more likely to uncover what they want and what prevents them. To increase success in resolving conflicts and find solutions that work for...

Trainer Tip: We can voice our upset about a situation and still see the higher self in the other person. Honest expression can deepen connection and bring us closer to resolution and connection, when we're not judging them. To know that they're a spiritual being, but think they're an insensitive slob or egotistical bore, is a contradiction. Instead, look for the needs they want to meet. See the...

Trainer tip: When we focus on needs further possibilities are more likely to open up. When we focus on a particular strategy, our world can feel scarce and conflicts can arise. Resolution comes when we value everyone’s needs and seek mutually satisfying solutions. We can ask for support towards this outcome.

Trainer tip: If you are in a relationship (whether personal or work related) that you are not happy with, consider talking to the other person in an effort to connect about both your needs. Talking about it doesn’t guarantee that you will like the resolution, but not talking about it guarantees continued unhappiness. Read on for more.

Trainer Tip: Be aware of opportunities today to choose empathizing over arguing with someone who is angry, and notice how it affects your ability to resolve the situation. Read on for more.

Trainer Tip: Even when it's tempting to coerce or match might with might, we can strive to meet our needs without negatively affecting others. Instead of convincing anyone to do it our way or to value the same things we value, we can focus on what we value: compassion among people and valuing everyone’s needs. By doing this we are actually more likely to meet our own needs and we are better...

Trainer Tip: Meetings can be unproductive when the participants aren’t clear about their needs or what they want from the group. When participants express opinions without expressing a need or informing the group of what they want, the meeting lacks clarity. Instead, if we can focus on naming our needs and make related requests, we can get closer to resolution much faster and enjoy the process...

Trainer Tip: What are your goals, hopes and dreams? For greater success it’s important to make your goals concrete, specific, and focused on what do you want (rather than what you don't want).

Clinical psychologist, Robert Gonzales, Ph.D., uses an open dialogue with a practitioner to explore effective, compassionate methods to handle a volatile counseling situation. This resource has been newly remastered to a larger, higher quality video.

Are you eager to translate your vision of a world where everyone’s needs matter into a tangible reality? Do you long to discover your unique role in responding to the challenges of our times? If, so join Miki for 12 sessions that will propel you on your way!