
Four Ways to Hear Any Message
with Mary Mackenzie
Trainer Tip • 1 - 2 minutes •
Trainer Tip
1 - 2 minutes
Trainer tip: In every interaction, we have a choice of responding in one of these four ways: judge/blame self, Judge/blame others, empathize with self, and/or empathize with others. The goal is to make a conscious choice about our response. Notice the choices you have when you receive someone’s communication today.
1 - 2 minutes