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When asking for support from another, you are most likely to enjoy receiving that support when the person giving support is giving from the heart—from a place of joy or delight. Inviting them to say "no" is a way of encouraging an authentic response, a response you can trust more fully.

Victor shares a story about a bystander who takes action without formal authority, using it s an example of transformatiive leadership skills, acting with care, needs-based commitment to the well-being of "the whole," and making a positive difference.

In a Nonviolent Communication model, we believe that everything someone does or says is an attempt to meet a need. That means that all actions or words are in service to a deep internal need. The following list of needs is neither exhaustive nor definitive.

Enmeshment refers to confusion about who is responsible for what. This lack of clear boundaries results in attempts to manage the other person's experience as a substitute for managing your own. When you think you're contributing to another person, but you're actually acting from enmeshment, there's inner tension and contraction. Read on for 16 common signs of enmeshment so that you can know when to pause and connect to your needs.

Kelly Bryson and Christine King engage in a role play about how to stay connected to a friend whose persistent jackal voices tell her that she is worthless and her life is hopeless.

Using the example of being met with chronic lateness, here are three steps to setting boundaries early in a dating situation or relationship.

In healing reactivity try identifying your most common complaints, wishes, or requests. Or when you tend to defend, justify, get angry, or protect. Find the tender needs. You can recall when you experienced deep nourishment of that need. Several times a week nourish your tender needs. Be clear about the strategy to address needs by answering key questions. Read on for more.

Trainer Tip: Sometimes the expression of our needs can sound like demands or criticism. This can make it harder for people to want to contribute to us. Today, pay attention to how you express your needs. Find ways to release the emotional charge.

Trainer Tip: What does integrity mean to you? Each person has a different definition. For me, integrity means that I live in harmony with my values.

Whenever we make mistakes, we're often beating ourself up in a way that breeds guilt, fear and/or shame. Nonviolent Communication offers a model based in self-empathy that lets you reflect, process and move forward without the guilt, fear and shame.