Library Resources with complaint

Finding your power in seemingly powerless situations doesn't mean denying what happened, your feelings, your needs, nor the behavior of others that didn't meet needs. It does mean reexamining those situations with the intention to compassionately look for your contribution and for clues to your hidden perceptual biases. Read on to learn about about finding these clues, and more.

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

Trainer Tip: Requests include a specific action to help us get our needs met. If we have a complaint or in conflict, and we don’t make specific requests, people are left guessing and/or wondering about what will meet our needs. Our chances for getting our needs met can then become limited. Instead, try ending with a request to let the other person know exactly what you would like to happen.