How do you carry on a conversation when someone’s comment has had an impact on you? And what happens when two intentions clash because of different perspectives? Here’s Roxy’s powerful, common sense approach.

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. 

Trainer Tip: Next time you prepare for a challenging conversation, solidly connect with your own feelings and needs before entering into meeting. Then attend the meeting open to creating results that work for everyone. This is likely to give increase chances that the conversation will come to a mutually satisfying conclusion.

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.

The less blame and criticism, the easier it is for others to hear us. From this perspective, it’s in our best interest to come from curiosity and care. This way differences can bring us together and help us know one another. The more mutual understanding, the easier it is to work together and find creative solutions. Read on for more on this, with a story about how a black man inspired 200 members of the KKK to leave the organization.

Jeff shows us how to emply NVC to supercharge the possibility of transformation between two people in a mediation process.

Effective and connected dialogue requires significant self-awareness, mindfulness, and skill. You can focus on any of these six areas that most often escape your awareness: anchoring and staying grounded; boundaries; thoughts and beliefs; stuckness or attachment; feelings and needs; and requests. Read on for a list of questions to help you focus on how to do that.

Listen in as Roxy explains how NVC approaches systemic change: through the protective use of force, the ability to self connect and connect to others, requests vs. demands, and understanding needs that are motivating behaviors. 

These guiding questions will help you review your motives and approach before engaging in especially important conversations. Carry it with you, share it with the other person if possible, and make a decision to stay on track instead of getting pulled into old speaking and listening habits that aren't working.