Learn when to use the two types of requests in the practice of Nonviolent Communication: Action Requests and Connection Requests. Both are important when working through conflict or difficult situations and for building connection.

Do you ever think you have the perfect answer for someone who is struggling? Eric offers a tip on how to approach situations like this.

Eric offers a very brief but valuable Trainer Tip about persistence practicing NVC, sometimes a small shift in approach can make a big difference.

Trainer Tip: When I have conflict in my life with someone, especially recurring conflict, I like to find out what the conflict is showing me about myself.

Trainer Tip: When I am in resistance to what is happening in my life, when I'm having a very difficult time enjoying or just being with what is occurring, I like to offer up my gratitude.

Here are 10 tips for empathy buddy practice. It includes a handout identifying 15 non-empathy responses to step aside from when you practice.