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Library Resources with listening

Intermediate Skill Level

Trainer Tip

7 minutes

Ask the Trainer: Can all needs be met when illness limits the capacity of one person to meet the needs of her partner?

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Intermediate Skill Level

Trainer Tip

6 minutes

Ask the Trainer: I feel overwhelmed thinking of writing to someone with cancer. What can I do?

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With: Liv Larsson

Intermediate Skill Level

Trainer Tip

21 minutes

Ask the Trainer: "Could you explore why people 'talk too much' and how I could connect with them and myself empathically when I'm also talking too much?"

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Intermediate Skill Level

Trainer Tip

2 - 3 minutes

Ask the Trainer: "I have noticed that sometimes when I am in a story-telling mood I am usually trying to prove that I am right and once I connect with a need the urge to give all the information goes away."

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Advanced Skill Level

Trainer Tip

2 - 3 minutes

Ask the Trainer: "I'm part of a small, self-led NVC group that's been working together for almost two years. We are experiencing some growing pains in that we're still not certain how and under what circumstances to make requests, especially negative ones."

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Beginner Skill Level

Trainer Tip

1 - 2 minutes

Trainer Tip: Sometimes when we look to fix someone's problems we think we're doing it to make them feel better, but in reality we are uncomfortable and we want to feel better. Instead of assuming you know what their problem is or what they need, listen deeply. Your listening presence can bring relief to the both of you and provide additional opportunities for healing. And along the way they may find their own way to a solution.

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Beginner Skill Level

Trainer Tip

1 - 2 minutes

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

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Beginner Skill Level

Trainer Tip

1 - 2 minutes

Trainer Tip: Whether we listen to our own or the other person’s needs first, connecting to needs can help us release judgments of others, see their humanness, help us to begin to hear them and ultimately connect to them. Be aware today of times when you are judging someone. Then be aware of your own needs to improve your connection to them.

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Introductory Skill level

Trainer Tip

1-2 minutes

Trainer Tip: In our effort to be heard, we often forget to listen. In fact, your need to be heard will not be met completely until you have heard how what you said affects the other person. If we want to ensure that we're heard we can ask the other person to reflect what they heard us say. And we can hear what's going on with them. It is important to remember that a dialogue is not complete until both people have been heard.

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Beginner Skill level

Trainer Tip

1-2 minutes

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

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