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Library Resources with mediation

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Additional Info

  • Skill Level Intermediate Skill Level
  • Duration 1 - 2 minutes
  • Date Added 10/2005
  • Premium Members

    N/A

  • Payee Mary Mackenzie
  • Points 2
  • Multi Trainer Num 1
Published in Trainer Tips

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play between two neighbours discussing a dispute.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 15 minutes
  • Date Added 11/8/2022
  • Premium Members n/a
  • Payee Shantigarbha Warren
  • Points 1
  • Multi Trainer Num 1
Published in Video

Mediation is a great skill to have whether it's for your personal relationships or in the workplace. We look at four different techniques and their benefits in a role-play that takes place in an informal, unorganised setting.

Additional Info

  • Skill Level Beginner Skill Level
  • Duration 13 minutes
  • Date Added 12/8/22
  • Premium Members n/a
  • Payee Shantigarbha Warren
  • Points 1
  • Multi Trainer Num 1
Published in Video
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