Trainer Tip: Be aware of opportunities to be honest holding the intention to connect with people. If you do this with the elements of brevity, directness, and respect, you can increase your chances of being heard. If they don't like your honesty, consider switching to empathizing with them by listening to their feelings and needs.

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

Unappreciated, Judged, Disrespected, Offended, Manipulated ... people use these words to describe feelings but these are all words that describe interpretations instead. They're also words that get people's backs up. Talk about unproductive! The solution? Develop a vocabulary of feelings so you can minimize defensiveness in others and facilitate connection.

CNVC Certified Trainer Miki Kashtan shares a tip on holding a group's needs while empathizing with a single person in the group.

CNVC Certified Trainer Miki Kashtan clarifies the distinction between empathy and sympathy.

CNVC Certified Trainer Miki Kashtan guides a participant to find his inner empathic presence.

CNVC Certified Trainer Miki Kashtan offers 3 steps we can take to access and express our deepest authentic expression.

CNVC Certified Trainer Miki Kashtan explains has developed a path to teaching NVC without relying on OFNR: Principle-based Teaching.

CNVC Certified Trainer Miki Kashtan explains how NVC's OFNR process is a tool to train our consciousness, rather than the "correct" way to speak.

CNVC Certified Trainer Miki Kashtan discusses how focusing on connection and care can guide us in expressing honestly and offering empathy.