If you're stuck when making a decision with someone, it's likely that you've skipped hearing and connecting to one another's needs. Slow down and listen for what's really important underneath the content. This allows you to make decisions that are more fulfilling and harmonious.
Trainer Tip: Today, identify the facts, without adding your ideas about why people behave in certain ways. Then consider connecting with the person about what was going on with them. You will find that the more you observe life without judgment and evaluation, the more open you will be to hearing and connecting with other people.
Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.
For this practice assume that reactivity is arising any time you are distracted and not enjoying something. Practice throughout the day by focusing your attention for a few moments on something specific that you find pleasing. Notice the sensation of joy or pleasure in your body, and hold attention there longer than usual. This interrupts tension and contraction. Keep remembering to do this. When you go too long without directing your attention in this way, the practice becomes less accessible.
Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.
Trainer Tip: When there's conflict if you set the intention to connect and build trust first, you're more likely to move towards resolution. This can be built through offering reflections that captures essence of what's important to each party. Once connection and trust is established, then begin the process of creating strategies and solutions.
We each hold an internal model or set of expectations about how caring and comfort could be accessed in relationship. The ability to reflect upon and challenge our own dominant model of perceptions, beliefs, and behaviors --and to experience discomfort and vulnerability-- is a key feature of "security". If not, an "attachment reactivity" arises -- where sense of insecurity, separateness, and belief that love, and acceptance can't be trusted nor accessed reliably. Thus change would require intensive support. Here's a guide to help you reflect and access change.
Trainer Tip: If we're deflecting an appreciation or letting it expand our ego, we're missing a chance to truly connect to what's important. A more satisfying way to receive appreciation is to connect to how we've contributed to another person’s life, rather than our own.