Anger, guilt, shame, and shutdown are often based on reactivity and “should” thinking. They narrow and distort perceptions, which can bring more suffering. So instead, feel them without resistance, nor acting on them. Bring clarity by naming your observables and thoughts, plus your underlying vulnerable feelings, needs and self-responsibility. Then mourn what needs were, or are, unmet. Only then choose what actions to meet needs.

It's tempting to shut down a heated conversation when it’s painful and overwhelming. What can give us strength to stay open to hearing and being moved, to being open to new possibility, is recalling the “triad of conversation.” The triad is self and other and then awareness on the third side of the conversation. Here we can return to connection, to what we share and need in common, to a searching together for the way forward.