Surprise Me!

Trainer Tip: Changing your thoughts can change the way people experience you. Just for today, see if you can notice when you have judgmental thoughts about yourself or other people. Then look to translate those thoughts into your feelings and needs. Read on for an example of how this works.

When faced with someone’s grief for the world, how do you engage with them in a way that is informed? In this session, Kristin suggests exploring what they might be grieving… what they’re afraid of losing… and what it is that they love.

In this thought provoking talk, Kathleen Macferran explores the power of listening to open doors and potentially to transform people. This talk was given at a local TEDx event, produced independently of the TED Conferences.